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  • Writer's pictureThe Digital Chimp

What is digital marketing all about?

Marketing through digital platforms, including search engines, websites, social media, and mobile applications, is known as digital marketing.

Digital marketing uses online media platforms to promote products, services, and brands. Consumption research is mostly done digitally. For example, Think with Google marketing insights revealed that 48% of customers start their searches on search engines, 33% on brand websites, and 26% on mobile apps.

While contemporary digital marketing is an extensive system of channels to which marketers must subscribe, online advertising is considerably more complicated. To fully use the power of digital marketing, marketers must delve into today's complex cross-channel landscape to uncover effective engagement marketing tactics.

A meaningful connection with a prospective or returning consumer is achieved via engagement marketing. When consumers are ready to purchase, engaging them digitally builds brand recognition, establishes you as an industry thought leader, and puts your company front and centre.

Marketers may get important insights on target audience habits while also introducing new ways to engage customers. Companies may also anticipate better retention. Invesp found that effective omnichannel customer interaction strategies retain 89 percent of consumers, whereas poor omnichannel programs only retain 33 percent.

Consumers may anticipate seeing a rise in the number of wearable gadgets accessible in the future of digital marketing.

According to Forbes, B2B social media will become more conversational, video material will be improved for SEO, and email marketing will become more customised.

"Digital is now THE thing that marketing does—it is no longer 'one of the things marketing does.'"

— Sanjay Dholakia, Former Marketo CMO

Common digital marketing issues

Digital is required to optimise marketing campaigns. Digital marketing may help you discover more about your audience, gather data about them, and offer analytics for your marketing team.

I do not know my audience well enough to begin.

Getting to understand your audience takes time, and although your marketing team may have created useful target profiles, online users may not behave as expected. You'll need to test various wording with different targets, keeping in mind who the target is and where they are within the buying sequence. Attune yourself to your audience to establish credibility and stand out from the crowd.

I have not optimised my channels for SEO.

Irrespective of your position in the marketing process, knowing SEO best practices is critical. Apart from increasing your search engine position, SEO may help you provide high-quality content that your prospective consumers desire.

I lack a social media plan.

Whether you want to create an organic social media plan, a sponsored social media strategy, or a hybrid of the two, social media marketing is critical. Social media is great for branding and engagement, but it can also be used for digital marketing. Find a speciality and a consistent voice, be patient, and your advertising' effect will grow as your following grows.

My marketing groups are isolated.

To build agile, flexible structures, silos must be broken. Your consumers aren't waiting for advertisements in one channel, therefore your marketing efforts must be cross-channel with teams that have diverse skill sets. Because each social network and medium has its own audience and expectations, marketing efforts will vary. Tone, images, offers, and even posting time are all factors.

Digital marketing elements

Customers engage with a vast network of digital touchpoints every day. To effectively use these channels, you must first comprehend them.


Paid search refers to the sponsored result at the top or side of a search engine results page (SERP). These advertisements charge per click and may be customised to display when certain search keywords are typed, allowing you to target certain audiences. These advertisements are highly successful because they utilise data from online activity to offer relevant advertising to the relevant customers at the right time. These advertisements are also retargeting, meaning marketing automation systems may create personalised cross-platform advertising based on consumer behaviours.


A website's content, technological setup, and reach are optimised to appear at the top of a search engine result for a set of keyword phrases. Because 90% of individuals searching haven't formed an opinion about a brand yet, SEO may bring traffic to your site who are looking for related goods.

While PPC and retargeting have their position, organic internet traffic generated by SEO has a huge impact on search results and, therefore, organic site traffic. Using keywords and phrases may help you get huge exposure and build a loyal client base. Using popular keywords and phrases increases a website's ranking in internet search results and organic site traffic. In digital marketing, visibility is the first step to a long-term client connection.

Content Marketing.

Content marketing is not commercial in nature but rather aims to educate and inspire information seekers. Relevant content may establish you as a thought leader and a reliable source of information, preventing your other marketing efforts from being lost in the shuffle.

Content marketing yields three times more contacts than paid search advertising in the age of the self-directed customer.

Online promotion.

Effective social media marketing goes beyond having active accounts. To maximize peer-to-peer sharing, you must include social media into all aspects of your marketing. The more involved your following is, the more likely they are to share it, possibly encouraging their friends to become customers.

Email promo.

Email is still by far the quickest and most direct system to contact consumers with important information. To avoid being buried in your customers' inboxes, effective email marketing must be engaging, relevant, educational, and fun. Your marketing emails should have five key features. They must be reliable, timely, conversational, cross-channel, and strategic.

Marketing on the go.

We keep our phones in our pockets, next to our mattresses, and check them frequently. This makes mobile marketing vital—two-thirds of customers can remember a particular brand they saw promoted on mobile in the past week—but mobile is also highly complex. SMS, MMS, and in-app marketing are all ways to reach consumers on their smartphones, but you must also consider cross-channel marketing.

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